Cobb Outpatient Detox Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, patient portal, and related online services operated by Cobb Outpatient Detox (“Cobb Outpatient Detox,” “Company,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you must not use our website or services.

Our services are intended to support outpatient substance use disorder treatment and related behavioral health services. They do not replace emergency medical care. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately.

1. Eligibility and Acceptable Use

1.1 Who May Use the Services

• You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our services, unless otherwise permitted by law and with appropriate parental/guardian consent.

• By using our services, you represent that you have the legal capacity and authority to enter into these Terms.

1.2 Acceptable Uses

You agree to:

• Use the website and services only for lawful purposes and in accordance with these Terms.

• Provide accurate, current, and complete information when requested.

• Maintain the confidentiality of any login credentials and promptly notify us of any unauthorized use of your account.

1.3 Prohibited Uses

You agree not to:

• Use the services in any manner that violates any applicable local, state, or federal law or regulation.

• Attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to our systems.

• Upload, transmit, or otherwise distribute any viruses, malware, or other harmful code.

• Use any automated means (including bots, crawlers, or data-mining tools) to access or scrape the website without our prior written consent.

• Misrepresent your identity or affiliation with any person or entity, or submit false, misleading, or fraudulent information.

• Interfere with or disrupt the operation of the website, servers, or networks connected to the services.

We reserve the right, in our sole discretion, to investigate and take appropriate action (including account suspension or termination) in response to any violation of this Section.

2. Medical Disclaimer

Information provided on this website is for general educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment.

• Do not rely on website content as a substitute for professional medical advice from your healthcare provider.

• Never disregard professional medical advice or delay seeking care because of something you have read on this website.

Clinical care is provided only through an appropriate provider, patient relationship according to applicable laws and our internal policies.

3. Intellectual Property

All content and materials on the website and in our services, including but not limited to text, graphics, logos, icons, images, audio/video clips, software, and layout (collectively, “Content”), are owned by or licensed to Cobb Outpatient Detox and are protected by copyright, trademark, and other intellectual property laws.

Except as expressly permitted in writing, you may not:

• Copy, reproduce, modify, adapt, translate, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or distribute any Content, or

• Use any trademarks, service marks, trade names, or logos displayed on the website without our prior written consent.

Your limited right to access and use the website does not grant you any ownership rights in the Content or services.

4. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and safeguard your personal information, including health-related information where applicable.

You can review our Privacy Policy at:
Cobb Outpatient Privacy Policy

By using our services, you acknowledge that you have read and understand the Privacy Policy.

5. Accounts, Payment, and Billing (If Applicable)

Some services may require creating an online account or paying fees (for example, program fees, assessments, or telehealth services).

5.1 Account Creation

When you create an account, you agree to:

• Provide accurate and complete registration information.

• Maintain and promptly update your information as needed.

• Keep your password confidential and not share it with others.

You are responsible for all activities that occur under your account.

5.2 Payment Terms

If fees apply to any services:

• You agree to pay all charges in accordance with the pricing and payment terms presented to you at the time of purchase, including any applicable taxes.

• You authorize us (and our third-party payment processors) to charge your chosen payment method.

• Unless otherwise stated in writing, all payments are non-refundable, including for partially used services or missed appointments, except where required by law.

Insurance coverage, copayments, and patient responsibility amounts may be determined by your insurance carrier and applicable agreements and are separate from these Terms.

6. Warranties and Disclaimers

To the fullest extent permitted by law, the website and services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, title, non-infringement, and

• Any warranties arising out of course of dealing or usage of trade.

We do not warrant that:

• The website or services will be uninterrupted, secure, or free of errors or defects.

• Any information obtained through the website is accurate, complete, or current.

Any use of information or materials obtained through the website is at your sole risk.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• Cobb Outpatient Detox and its owners, employees, contractors, affiliates, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or related to your use of (or inability to use) the website or services, even if we have been advised of the possibility of such damages.

• Our total cumulative liability for any claim arising out of or relating to these Terms or the services shall not exceed the greater of:
  (a) the amount you paid to us for the specific service giving rise to the claim during the three (3) months preceding the event, or
  (b) one hundred dollars (US $100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Cobb Outpatient Detox and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt (including reasonable attorneys’ fees) arising from:

• Your use of or access to the website or services;

• Your violation of these Terms; or

• Your violation of any third-party rights, including any privacy or intellectual property rights.

9. Suspension and Termination of Access

We may, in our sole discretion and without prior notice, suspend, restrict, or terminate your access to all or part of the website or services if we believe that:

• You have violated these Terms or any applicable law;

• Your actions may cause harm, risk, or legal exposure to us or others; or

• We discontinue or materially modify the website or relevant services.

You may stop using the website or close your account at any time. Termination of access does not relieve you of any obligations to pay outstanding fees or comply with other obligations set forth in these Terms or in any separate treatment or financial agreement you have signed.

10. Changes to the Website and Terms

We may update, modify, or discontinue any part of the website or services at any time, with or without notice.

We may also revise these Terms from time to time. When we do, we will update the “Effective Date” at the top of this page. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the website and services.

11. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to them or your use of the website or services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law principles.

Any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the state or federal courts located in Georgia, and you hereby consent to the personal jurisdiction and venue of such courts.

12. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy and any separate written treatment or financial agreements you sign, constitute the entire agreement between you and Cobb Outpatient Detox regarding your use of the website and services.

• Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

• No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time as part of a merger, acquisition, or other corporate transaction.

13. Contact Information

If you have questions about these Terms or our services, please contact us:

Cobb Outpatient Detox

• By email: [email protected]
• By visiting this page on our website: https://cobboutpatientdetox.com/contact-us
• By phone number: (888)-753-3869